William Pretorius
About William Pretorius
William Pretorius is an Operational LAN Support Technician at Sita in Cointrin, Geneva, Switzerland, where he has worked since 2012. He specializes in network upgrades, software testing, and provides technical support for various systems including Oracle and Cisco.
Work at SITA
William Pretorius has been employed at SITA since 2012, serving as an Operational LAN Support Technician in Cointrin, Geneva, Switzerland. In this role, he manages network upgrades and provides first-line helpdesk support, ensuring effective call coordination. His responsibilities include software testing and establishing deployment guidelines. He also offers technical support for Oracle and GEMC3 systems, contributing to the overall efficiency of the organization's IT operations.
Previous Experience at SITA
Before his current role, William Pretorius worked at SITA as an Asset Coordinator from 2001 to 2004, also in Cointrin, Geneva, Switzerland. During this three-year tenure, he gained valuable experience in asset management, which laid the foundation for his later technical roles within the organization.
Education and Expertise
William Pretorius studied at John Bisseker Secondary School. His educational background complements his technical expertise, particularly in the installation, troubleshooting, and support of Cisco systems, including 3G, APN, and VPN technologies. He also specializes in providing technical support for Analyst Notebook and LCRC applications, specifically tailored for SAPS clients.
Technical Skills and Responsibilities
In his current position, William Pretorius is responsible for a range of technical tasks. He handles network upgrades and first-line helpdesk support, ensuring that users receive timely assistance. His role also includes software testing and adherence to deployment guidelines. He provides specialized technical support for Oracle and GEMC3 systems, enhancing the operational capabilities of the organization.