Yamily Sotolongo
About Yamily Sotolongo
Yamily Sotolongo is a Specialist/Engineer S&IO at SITA, where she has worked for over 12 years, primarily at Miami Airport. She has a background in computer science and experience in software development, data tracking systems, and technical support.
Work at SITA
Yamily Sotolongo has been employed at SITA as a Specialist/Engineer S&IO since 2012. In this role, she operates at Miami Airport, where she is responsible for supporting CUTE, CUSS, and CBP desktop-related technologies. Her work includes providing 2nd Level Support, troubleshooting application, data, and connectivity issues. She also maintains comprehensive documentation related to her responsibilities. Yamily has contributed to the development of a Data Tracking and Fault Management system and has created a bespoke querying system for SQL databases.
Education and Expertise
Yamily Sotolongo's educational background includes studying at Cristino Naranjo, where she achieved her High School diploma from 1988 to 1991. She furthered her education at the Polytechnic Institute, earning a degree in Computer Programming from 1991 to 1996. Additionally, she studied at New Horizon, where she completed the SA Green IT program and achieved the MCITP certification in 2011. This diverse educational background has equipped her with the skills necessary for her roles in software development and systems analysis.
Background
Before joining SITA, Yamily Sotolongo worked as a System Analyst at Intcomex from 2005 to 2010. In this position, she gained experience in system analysis, which contributed to her technical expertise. Additionally, she worked as a Software Developer as a freelancer for a brief period in 2011. Her career trajectory reflects a consistent focus on technology and support roles within the IT sector.
Achievements
Yamily Sotolongo has been involved in significant projects during her tenure at SITA. Notably, she played a role in developing a Data Tracking and Fault Management system, which enhances operational efficiency. She also developed a bespoke querying system for SQL databases, showcasing her programming skills and ability to address specific organizational needs. Her contributions reflect her commitment to improving technology solutions within her work environment.