Yaroslav Golovach
About Yaroslav Golovach
Yaroslav Golovach is a Senior Service Desk Agent at SITA, where he has worked since 2018. He studied at the Moscow Power Engineering Institute from 2009 to 2016.
Work at SITA
Yaroslav Golovach has been employed at SITA since 2018. He holds the position of Senior Service Desk Agent, where he has accumulated six years of experience. In this role, he is responsible for providing technical support and assistance to clients, ensuring efficient service delivery and resolution of issues.
Education and Expertise
Yaroslav Golovach studied at the Moscow Power Engineering Institute, a technical university, from 2009 to 2016. His education in this institution provided him with a solid foundation in engineering principles and technical skills relevant to his current role in the service desk environment.
Background
Yaroslav Golovach has a background in technical support and customer service, developed through his role at SITA. His experience in the field has equipped him with the necessary skills to address client needs effectively and manage service desk operations.