Andrea Castro
About Andrea Castro
Andrea Castro is a bilingual training and customer onboarding specialist with extensive experience in various roles across multiple organizations. She has worked at SiteMinder since 2017 and has held positions at Banco Azteca, Instituto Nacional de Migración, and CH Consultores.
Work at SiteMinder
Andrea Castro has been employed at SiteMinder since 2017, where she serves as a Bilingual Training and Customer Onboarding Specialist. In this role, she focuses on facilitating customer onboarding processes and delivering training to enhance client engagement. Her responsibilities include ensuring that customers are well-equipped to utilize SiteMinder's services effectively.
Previous Experience
Prior to her current position, Andrea Castro held several roles in various organizations. She worked as a Junior Consultant at CH Consultores from 2007 to 2009. Following this, she served as the Head of the Migrant Protection Programs Department at the Instituto Nacional de Migración from 2009 to 2011. Andrea also worked at Banco Azteca as a Process Implementation Manager for Mexico and Latin America from 2011 to 2015.
Education and Expertise
Andrea Castro studied at Tecnológico de Monterrey from 2003 to 2005, where she completed a two-year program. She then attended Universidad Panamericana from 2005 to 2009, earning her degree over a four-year period. Her educational background has equipped her with the skills necessary for her roles in training, customer onboarding, and process implementation.