Arran Harding
About Arran Harding
Arran Harding is a Desktop Support Analyst at SiteMinder in Sydney, Australia, with a background in Asian Studies and Creative Sound Production. He has experience in technical support roles, including previous positions at Apple and DDB Sydney, and possesses strong communication skills and expertise in software and hardware testing.
Work at SiteMinder
Arran Harding has been employed at SiteMinder as a Desktop Support Analyst since 2019. In this role, he is responsible for providing technical support and assistance to users, ensuring that desktop systems operate efficiently. His position requires a blend of technical skills and effective communication, which he utilizes to resolve issues and enhance user experience.
Education and Expertise
Arran Harding holds a Bachelor’s degree in Asian Studies from The Australian National University, where he studied from 1997 to 2000. He also earned a Master’s degree in Creative Sound Production from the Sydney Conservatorium of Music, completing his studies between 2008 and 2010. His educational background supports his technical expertise, particularly in software and hardware testing.
Background in Technology
Prior to his current role, Arran Harding worked at Apple as a Genius from 2013 to 2019, where he provided technical support and customer service. He also served as an IT Technician at DDB Sydney for 11 months in 2011. His early experience includes a position as a Storeman at Inertia Music in 2007. This diverse background contributes to his comprehensive understanding of technology and user support.
Interest in Blockchain Technology
Arran Harding has a strong interest in blockchain technology, which aligns with his technical background. This interest enhances his knowledge of emerging technologies and their applications, further informing his work in desktop support and technical assistance.
Communication Skills
Arran Harding possesses strong communication skills, which play a crucial role in his effectiveness as a Desktop Support Analyst. These skills enable him to interact effectively with users, understand their needs, and provide clear guidance and solutions to technical issues.