Athifa Nabila Irwanto
About Athifa Nabila Irwanto
Athifa Nabila Irwanto is a Senior Billing Operations Analyst at SiteMinder, where she applies her strong foundation in international business and commitment to ethics in billing and collections. She has diverse experience across various roles in customer service, sales, and marketing in Australia and Indonesia.
Work at SiteMinder
Athifa Nabila Irwanto serves as a Senior Billing Operations Analyst, Global at SiteMinder since 2020. In this role, she is responsible for managing billing operations on a global scale. Her commitment to professional and personal ethics is integral to her work in billing and collections. Athifa's experience in a multi-cultural environment enhances her ability to navigate the complexities of global billing operations effectively.
Previous Employment Experience
Prior to her current role, Athifa held various positions in customer service and sales. She worked as an Inbound Sales and Customer Service Consultant at 1Cover Travel Insurance for five months in 2019 in Sydney, Australia. She also served as a Sales Associate at Nine West Australia for three months in the same year. Additionally, she worked as a Wholesale Assistant at Alice in La-La from 2018 to 2019 for eight months. Earlier in her career, she interned as a Social Media Marketing Coordinator and Guest Relations Intern at Alam Kulkul Boutique Resort in Bali Province, Indonesia, for three months in 2017.
Education and Expertise
Athifa studied at SP Jain School of Global Management, where she earned a Bachelor of Business Administration (BBA) from 2015 to 2019. Her education provided her with a strong foundation in international business, which is beneficial in her role in global billing operations. The diverse learning environment across Dubai, Mumbai, Singapore, and Sydney contributed to her understanding of global business practices.
Skills and Professional Development
Athifa possesses skills that are essential for her role in billing operations. Her experience working in multi-cultural environments has equipped her with the ability to manage global billing operations effectively. She demonstrates a commitment to ethical practices in her professional conduct, which is crucial in the billing and collections sector. Athifa's background in customer service and sales further enhances her capabilities in handling client relations and operational challenges.