Barry Cunningham
About Barry Cunningham
Barry Cunningham is a Customer Onboarding Operations Coordinator at SiteMinder in Galway, Ireland, with extensive experience in the hospitality industry across Ireland, the USA, and Australia. He employs data-driven strategies to enhance customer onboarding processes and has previously worked as a Senior Customer Experience Consultant at REA Group.
Work at SiteMinder
Barry Cunningham has been employed at SiteMinder as a Customer Onboarding Operations Coordinator since 2019. In this role, he operates from Galway, County Galway, Ireland. His responsibilities include utilizing data-driven strategies to enhance customer onboarding processes and improve outcomes for stakeholders. Cunningham's focus on effective onboarding practices contributes to the overall customer experience at SiteMinder.
Experience in the Hospitality Industry
Cunningham has extensive experience in the hospitality industry, having worked in multiple countries including Ireland, the USA, and Australia. His diverse background in various hospitality settings has equipped him with a broad understanding of customer service and operational standards across different markets.
Previous Role at REA Group
Before joining SiteMinder, Barry Cunningham worked at REA Group as a Senior Customer Experience Consultant from 2013 to 2016. During his three years in this role, he focused on enhancing customer experiences and ensuring satisfaction, contributing to the company's reputation in the industry.
Training at Dromoland Castle
Cunningham received training at Dromoland Castle, a renowned establishment in Ireland known for its high standards in hospitality. This training provided him with foundational skills and knowledge that have been instrumental in his career within the hospitality sector.
Building Multilingual Relationships
In his current role, Barry Cunningham builds and maintains strong relationships with multi-language teams across different regions. This aspect of his work is crucial for ensuring effective customer onboarding and fostering collaboration among diverse teams.