David Spencer
About David Spencer
David Spencer is the Director of General Services at SiteMinder, a position he has held since 2020. He has extensive experience in customer support and management, having worked for companies such as France Telecom, Vodafone, Bioware, and Electronic Arts.
Work at SiteMinder
David Spencer currently holds the position of Director, General Services at SiteMinder, a role he has occupied since 2020. His responsibilities include overseeing various operational aspects of the company, ensuring efficient service delivery and customer satisfaction. Prior to this role, he served as Operations Manager at SiteMinder from 2019 to 2020, where he focused on enhancing operational processes.
Previous Employment Experience
David Spencer has extensive experience in customer support and management roles across several companies. He worked at France Telecom / GOA as Head of Customer Support and Billing from 2009 to 2010, and previously as an English and German Customer Support Officer for Warhammer Online from 2008 to 2009. His tenure at Vodafone Ireland Ltd as Team Leader lasted from 2004 to 2007. Additionally, he held positions at Bioware as Senior Manager for Risk Prevention and Account and Billing Programme Manager between 2011 and 2014.
Education and Expertise
David Spencer studied at Dublin Business School, where he focused on Management and Information Systems, Marketing, and IT. He achieved a National Certificate in Business and IT during his studies from 2000 to 2002. This educational background has equipped him with the skills necessary for his various roles in management and customer service.
Career Progression
David Spencer's career has progressed through various roles in customer service and operations management. After starting as a Customer Support Officer, he advanced to positions such as Team Leader at Vodafone Ireland and Operations Manager at Arise Europe from 2016 to 2019. His diverse experience includes significant roles at Bioware and Electronic Arts, contributing to his expertise in risk prevention and program management.