Gabriela J.
About Gabriela J.
Gabriela J. is a Service Desk Analyst with a background in hospitality and customer service. She has worked in various roles across Australia and holds a High School Diploma in Social Sciences.
Current Role at SiteMinder
Gabriela J. has been employed at SiteMinder as a Service Desk Analyst since 2021. In this role, she is responsible for providing technical support and assistance to clients, ensuring that their issues are resolved efficiently. Her experience in customer service and technical support contributes to her effectiveness in this position.
Previous Work Experience
Prior to her current role, Gabriela J. held various positions in the hospitality industry. She worked at Daiwa Living Nesuto Holdings Australia as a Food and Beverage staff member from 2018 to 2019. She also served as a Guest Service Agent at Blue Mountains International Hotel Management School for five months in 2019. Additionally, she worked at Meriton Suites as a Reservations Specialist from 2020 to 2021 and had a brief tenure at Emirates One&Only Wolgan Valley as a Food and Beverage Attendant.
Education and Training
Gabriela J. completed her high school education at Sekolah Kristen Ipeka Puri, where she studied Social Sciences and earned her High School Diploma from 2015 to 2017. She is currently pursuing further education at Blue Mountains International Hotel Management School, where she has been enrolled since 2018 and is expected to complete her studies in 2025.
Mentoring and Scholarship Experience
Gabriela J. participated in a Mentoring Scholarship program at Blue Mountains International Hotel Management School, focusing on Food and Beverage from 2018 to 2019. This experience allowed her to gain practical knowledge and skills in the hospitality sector while receiving guidance from industry professionals.