Haditya Nugroho
About Haditya Nugroho
Haditya Nugroho is an Enterprise Onboarding Specialist at SiteMinder, focusing on PMS integration processes for central Enterprise partners. He has a background in customer service and training, with previous roles at John Paul and Four Seasons Hotels and Resorts.
Work at SiteMinder
Haditya Nugroho serves as an Enterprise Onboarding Specialist at SiteMinder, a role he has held since 2019. In this position, he specializes in PMS integration processes for central Enterprise partners. His responsibilities include providing software training to customers across the Asia Pacific region, utilizing telephone and video communication to deliver engaging and informative sessions. His focus is on ensuring customer understanding and effective product utilization.
Previous Experience
Before joining SiteMinder, Haditya Nugroho worked at John Paul as a Lifestyle Consultant from 2016 to 2019 in the Sydney Area, Australia. He also has experience in the hospitality industry, having worked at Four Seasons Hotels and Resorts as a Room Service Captain and Designated Trainer from 1997 to 2001 in Ubud, Bali, Indonesia. Additionally, he briefly worked as a Customer Service Representative at Datacom in 2019.
Education and Expertise
Haditya Nugroho holds a Bachelor of Business Accounting from Australian Catholic University, which he completed from 2006 to 2008. He also earned an Advanced Diploma in Business Management from Uniworld College, where he studied from 2001 to 2004. His educational background supports his expertise in project planning and effective case management for independent customers.
Skills in Software Training
Haditya Nugroho is skilled in delivering software training sessions that are both engaging and informative. His approach ensures that customers fully understand the software and can utilize the product effectively. His training methods include the use of telephone and video communication, which allows him to reach a wide audience across the Asia Pacific region.