Huy Thang
About Huy Thang
Huy Thang is a Service Desk Analyst at SiteMinder in New South Wales, Australia, where he has worked since 2019. He has a background in hospitality management, having held various positions at the Sheraton Nha Trang Hotel & Spa and the InterContinental Nha Trang Hotel.
Work at SiteMinder
Huy Thang has been employed at SiteMinder as a Service Desk Analyst since 2019. In this role, he is responsible for providing technical support and assistance to clients, ensuring efficient operation of services. His tenure at SiteMinder has lasted for five years, during which he has contributed to enhancing customer satisfaction and service delivery in New South Wales, Australia.
Previous Experience in Hospitality
Before joining SiteMinder, Huy Thang gained extensive experience in the hospitality industry. He worked at the InterContinental Nha Trang Hotel as an Assistant Manager from 2014 to 2015. Prior to that, he held various positions at the Sheraton Nha Trang Hotel & Spa, including Butler from 2009 to 2010, Butler Supervisor from 2010 to 2011, and Duty Manager from 2011 to 2014. This diverse background provided him with a solid foundation in customer service and operational management.
Education and Expertise
Huy Thang studied at Nha Trang Culture Art and Tourism College, where he earned a degree in Tourism and Travel Services Management from 2006 to 2009. He furthered his education at Dalat University, studying Hotel, Motel, and Restaurant Management from 2012 to 2013. His educational background has equipped him with the necessary skills and knowledge to excel in both hospitality and service desk roles.