Jade Cestari
About Jade Cestari
Jade Cestari is a Technical Customer Support Consultant currently working at SiteMinder in Galway, Ireland, and has extensive experience in customer service and marketing across various organizations. She holds multiple degrees in communication and business, and is multilingual, enhancing her ability to work in diverse environments.
Work at SiteMinder
Jade Cestari has been employed at SiteMinder as a Technical Customer Support - Customer Solutions Consultant since 2021. In this role, she is responsible for providing technical assistance and support to customers, ensuring they can effectively utilize SiteMinder's services. Her position is based in Galway, County Galway, Ireland, where she has contributed to enhancing customer satisfaction and resolving technical issues.
Freelance Experience
Since 2021, Jade has also been working as a Freelance Customer Service Advisor at The Ree.bels. In this capacity, she offers customer support services, leveraging her expertise in communication and problem-solving to assist clients effectively. This role complements her technical support position at SiteMinder.
Education and Expertise
Jade holds a Bachelor's degree in Social Communication - Advertising from Pontifícia Universidade Católica do Rio Grande do Sul, which she completed from 2012 to 2016. She furthered her education by obtaining a Master's degree in International Contemporary Literature and Media from the National University of Ireland, Galway in 2019. Additionally, she earned an MBA in Communication and Semiotics from Estácio in 2018. Her educational background equips her with a strong foundation in communication and marketing.
Professional Background
Jade's professional experience includes various roles in customer service and marketing. She served as a Customer Service Representative at Oxfam Ireland from 2019 to 2020 and held the position of Marketing Manager at SCT for five months in 2016. Additionally, she was the Vice President of Marketing at AIESEC in 2015. Her diverse background in customer service and marketing has contributed to her current roles.
Volunteering and Language Skills
Jade has been actively volunteering as a Translation Volunteer with the European Network of Migrant Women (ENOMW) since 2020. She is multilingual, proficient in English, Spanish, and Portuguese, which enhances her ability to communicate in diverse environments. Her language skills are an asset in her professional and volunteer roles.