John Vlachos
About John Vlachos
John Vlachos is the Onboarding Manager for Australia Pacific at SiteMinder, where he has worked since 2021. He has extensive experience in coaching and developing sales and training skills within the SaaS industry.
Work at SiteMinder
John Vlachos has been employed at SiteMinder since 2021, currently holding the position of Onboarding Manager for the Australia Pacific region. His role involves overseeing the onboarding process for new clients, ensuring they receive the necessary training and support to effectively utilize SiteMinder's services. Prior to his current position, he served as a Senior Customer Onboarding Specialist at SiteMinder from 2019 to 2021, where he focused on enhancing customer experiences during the onboarding phase.
Education and Expertise
John Vlachos earned a Bachelor of Arts (B.A.) degree from Macquarie University, where he studied Human Resources Management/Personnel Administration and Modern History. His educational background provides him with a solid foundation in both human resources and historical analysis, contributing to his professional capabilities in coaching and developing sales and training skills within the SaaS industry.
Background
Before joining SiteMinder, John Vlachos worked in various roles that contributed to his professional development. He was a Reservation Sales Agent at Trafalgar Travel from 2017 to 2018 and later became a Performance Leader at the same company from 2018 to 2019. Additionally, he spent six years at Target Australia as a Customer Service Assistant from 2011 to 2017. These experiences equipped him with valuable skills in customer service and team leadership.
Professional Development
John Vlachos demonstrates a commitment to continuous learning and professional growth. His experience in coaching and developing skills within the SaaS industry reflects his dedication to improving both his own capabilities and those of his team members. He enjoys working in collaborative environments, which enhances his ability to contribute effectively to team objectives.