Julia Pietracatelli
About Julia Pietracatelli
Julia Pietracatelli is a Customer Onboarding Specialist at SiteMinder, with a background in hotel management and sustainability. She has worked in various roles within the hospitality industry and holds multiple postgraduate qualifications.
Current Role at SiteMinder
Julia Pietracatelli serves as a Customer Onboarding Specialist at SiteMinder, a position she has held since 2021. Based in Dublin, she is responsible for facilitating the onboarding process for new customers, ensuring they have a smooth transition to using SiteMinder's services. Her role involves providing support and guidance to clients, helping them understand the platform's features and functionalities.
Previous Experience in Hospitality
Prior to her current role, Julia worked in various positions within the hospitality sector. She was a Reservation Assistant at Travel Inn Hotels from 2015 to 2017, where she managed reservations and customer inquiries. Additionally, she served as a Reservation Intern at InterContinental Hotels & Resorts from 2014 to 2015. Julia also held the position of Revenue Management and Distribution Assistant at Travel Inn Hotels from 2017 to 2021, focusing on revenue strategies and distribution channels.
Educational Background
Julia Pietracatelli has a strong educational foundation in management and sustainability. She earned a Bachelor's degree in Hotel Management from Universidade Anhembi Morumbi, completing her studies from 2012 to 2015. She furthered her education with a Postgraduate in Marketing Management from Senac Brasil from 2017 to 2018. Julia also obtained a Postgraduate Certificate in Sustainability Leadership from Technological University Dublin in 2022 and a Professional Diploma in Transversal Skills from University College Dublin in 2020.
Language Proficiency
Julia is fluent in both Portuguese and English. This bilingual proficiency allows her to effectively communicate with a diverse range of clients and colleagues in her roles within the hospitality and technology sectors.
Work Authorization in Ireland
Julia holds work permission in Ireland under Stamp 4, which allows her to work without restrictions. This status supports her professional endeavors in Dublin, where she has built her career in customer onboarding and hospitality.