Lorena Labanca
About Lorena Labanca
Lorena Labanca is a bilingual Technical Support Analyst currently employed at SiteMinder in Galway, Ireland. She has a diverse background in sales and credit analysis, with previous roles at Atento Brasil and Braspress Transportes Urgentes.
Current Role at SiteMinder
Lorena Labanca has been employed at SiteMinder as a Technical Support Analyst since 2019. In this bilingual role, she provides technical assistance and support to clients, ensuring effective communication and problem resolution. Her position is based in Galway, County Galway, Ireland, where she has been contributing for five years.
Previous Experience at Atento Brasil
Prior to her current role, Lorena Labanca worked at Atento Brasil in two capacities. She served as an Analista de crédito from 2008 to 2010, focusing on credit analysis for two years in São Paulo e Região, Brasil. Additionally, she held the position of Executivo de vendas from 2007 to 2008 for 11 months, where she was involved in sales operations.
Experience at Braspress Transportes Urgentes
Lorena Labanca worked at Braspress Transportes Urgentes as a Vendedora interna from 2010 to 2015. During her five years in this role, she was responsible for internal sales, contributing to the company's sales strategy and customer engagement.
Educational Background in Business Management
Lorena Labanca studied at Uninove - Universidade Nove de Julho, where she pursued a degree in Gestão comercial, achieving a Tecnologia em gestão comercial from 2012 to 2014. She also studied Business Administration and Management, General, at the same institution during the same period, focusing on commercial management.
Language Studies at Galway Language Centre
Lorena Labanca attended Galway Language Centre from 2015 to 2017, where she achieved proficiency in General English. This educational experience has supported her bilingual capabilities in her professional roles.