Maggie Xiao
About Maggie Xiao
Maggie Xiao is a Service Desk Analyst at SiteMinder, where she has worked since 2017. She holds a Bachelor of Software Engineering from Tianjin Polytechnic University and two master's degrees in Computer Science and Engineering from the University of Wollongong.
Work at SiteMinder
Maggie Xiao has been employed at SiteMinder since 2017, serving as a Service Desk Analyst. In this role, she is responsible for providing technical support and assistance to users, ensuring efficient operation of IT services. Her tenure at SiteMinder spans over seven years, during which she has contributed to the organization's commitment to delivering quality service and support.
Education and Expertise
Maggie Xiao holds a Bachelor of Software Engineering from Tianjin Polytechnic University, where she studied from 2006 to 2010. She furthered her education at the University of Wollongong, obtaining a Master of Computer Science in 2013 after completing her studies in Software Engineering. Additionally, she earned a Master of Engineering Studies from the same university in 2012, focusing on Computer Engineering. This educational background provides her with a strong foundation in software development and engineering principles.
Background
Maggie Xiao's academic journey began at Tianjin Polytechnic University, where she completed her undergraduate studies in Software Engineering. She then transitioned to the University of Wollongong to pursue advanced degrees in Computer Science and Engineering. This combination of education has equipped her with comprehensive knowledge and skills in the field of information technology.