Manuel Alejandro Ramón
About Manuel Alejandro Ramón
Manuel Alejandro Ramón is a Business Development Manager with extensive experience in the travel industry across Mexico, Europe, and the United States. He has held various roles in hospitality and sales, achieving a customer retention rate of over 90% in his previous positions.
Current Role at SiteMinder
Manuel Alejandro Ramón has been serving as a Business Development Manager at SiteMinder since 2020. He operates from Mexico City, Mexico, where he focuses on expanding the company's market presence. His role involves developing strategies for product market penetration and enhancing business development through effective sales and account management.
Previous Experience in Hospitality
Prior to his current position, Manuel held various roles in the hospitality sector. He worked as an Event Operations Manager at JW Marriott Marquis Miami from 2013 to 2015. He also served as an Account Manager for Riviera Maya & Puerto Vallarta at Tourico Holidays from 2015 to 2017. His experience includes positions at ALICE - Hospitality Operations Platform, where he was Director of Field Sales for Mexico & Central America from 2018 to 2019 and Sales Manager for Mexico West in 2018.
Internships in Prestigious Hotels
Manuel completed several internships in renowned hotels, enhancing his expertise in the hospitality industry. He interned as a Kitchen Intern at La Marée Monaco in 2010 and as an Income Auditor at Mandarin Oriental Hotel Group from 2011 to 2012. Additionally, he gained experience as a Concierge Intern at The Ritz-Carlton Hotel Company in 2009.
Educational Background
Manuel studied at Les Roches Global Hospitality Education in Switzerland, where he earned a Bachelor of Business Administration in Hospitality and a Swiss Hotel Association Diploma from 2009 to 2013. He also holds a Minor in Finance from Les Roches. Earlier, he attended Carleton University, studying International Business and completing the First Year Baccalaureate of Commerce from 2007 to 2008.
Expertise in Sales and Customer Retention
Manuel specializes in product market penetration and business development. He has a proven track record in sales and account management, achieving a customer retention rate of over 90% in his previous roles. His extensive experience spans the travel industry across Mexico, Europe, and the United States.