Manuela Moore Rueda
About Manuela Moore Rueda
Manuela Moore Rueda is a content writer currently employed at SiteMinder in Galway, Ireland. With a diverse background in customer solutions, technical support, and education, she has also contributed to various publications and maintains a personal blog called 'The Glam Moore.'
Work at SiteMinder
Manuela Moore Rueda has held multiple roles at SiteMinder, a leading hospitality technology company. She began her tenure as a Service Desk Analyst, providing support in both Spanish and English from 2016 to 2017. She then transitioned to a Senior Customer Solutions Consultant Level 2 from 2017 to 2020, where she contributed to customer engagement and solutions. In 2019, she served as a temporary Service Desk Team Leader, covering maternity leave for six months. Since 2020, she has been working as a Content Writer, focusing on creating and managing content for the company's platforms.
Education and Expertise
Manuela studied Communications at Universidad Central de Venezuela, earning a degree in Literature and Linguistics with a specialization in Editorial Production from 2005 to 2013. She furthered her education in Digital Marketing and Data Analytics at ISDI, completing her studies in 2015. Additionally, she has pursued music education, studying cuatro, Sol-fa, and Theory of Music for a year at Escuela Pedro Nolasco Colón. Her diverse educational background supports her expertise in content writing and digital marketing.
Background
Manuela has a rich professional background that spans various roles and industries. Before her time at SiteMinder, she worked as a Freelance Writer for Estetica y Salud Magazine in 2014, and as a Product Advisor at Open English in 2011. She also has experience in technical support, having worked at Teleperformance Greece in various iOS support roles from 2015 to 2016. Her early career included teaching Spanish spelling and writing at Universidad Central de Venezuela from 2007 to 2014, and co-founding and editing Revista Ojo from 2008 to 2010.
Achievements
Throughout her career, Manuela has contributed to various projects and roles that highlight her skills in content creation and customer support. Her involvement in localization efforts at SiteMinder ensures that content is accurately translated and accessible to a diverse audience. Additionally, her experience as a community manager at Soluciones Sociales and as a web content editor at MASH UP MEDIA LIMITED showcases her ability to engage with different communities and manage content effectively.
Personal Interests and Hobbies
Manuela has a variety of personal interests that complement her professional life. She has been playing the keyboard and piano since the age of five and received two years of personal coaching. She enjoys building furniture and structures using Legos or The Sims, reflecting her creativity. Manuela also has a notable interest in minimalism and tiny houses, as well as ASMR and various forms of art and design. Additionally, she maintains a personal blog called 'The Glam Moore' where she shares her writings.