Mayuri Bhakta
About Mayuri Bhakta
Mayuri Bhakta is a Partner Integrations Analyst at SiteMinder, where she has worked since 2016, demonstrating significant career growth. She has a background in hospitality management and technical skills in XML, enabling her to troubleshoot connectivity issues and enhance client solutions.
Current Role at SiteMinder
Mayuri Bhakta serves as a Partner Integrations Analyst at SiteMinder, a position she has held since 2016. In this role, she focuses on enhancing connectivity solutions for clients by integrating SiteMinder products with Property Management Systems (PMS). She has demonstrated her ability to manage daily caseloads effectively, prioritizing VIP clients to ensure adherence to SiteMinder's Customer Service SLAs and individual KPIs. Her technical skills in XML and log trawling enable her to troubleshoot complex connectivity issues with partners.
Previous Experience in Hospitality
Prior to her current role, Mayuri Bhakta accumulated extensive experience in the hospitality industry. She worked at Crowne Plaza Dallas Downtown from 2013 to 2016, where she progressed through various positions, including Guest Service Agent, IHG Loyalty Champion, Front Office Supervisor, and Human Resources Coordinator. Before that, she was a Front Desk Agent at Fairfield Inn & Suites by Marriott for nine months in 2012 to 2013 and served as a Front Desk Clerk at Super 8 Motels from 2008 to 2010.
Education and Qualifications
Mayuri Bhakta holds a Bachelor of Business Administration (B.B.A) in Hospitality and Resort Management from The University of Memphis, where she studied from 2009 to 2012. She also completed her high school education at St. Mary's School in Panama, achieving a High School Diploma after studying Science, Liberal Arts, and Business from 1994 to 2006.
Technical Skills and Communication
In her role at SiteMinder, Mayuri Bhakta utilizes her technical skills to explain complex concepts in both English and Spanish, ensuring that partners have a clear understanding of the solutions provided. Her proficiency in communication allows her to deliver customer training through various methods, including telephone, Skype, and face-to-face interactions. This skill set contributes to her effectiveness in expanding SiteMinder's presence in core markets globally.
Career Advancement
Mayuri Bhakta was promoted to Partner Integrations Analyst (API Dev) on July 1, 2019, reflecting her rapid career advancement within SiteMinder. Her ability to manage complex tasks and contribute to the company's growth has positioned her as a key player in the organization.