Melody Nguyen
About Melody Nguyen
Melody Nguyen is a Senior Business Development Manager at SiteMinder, where she has worked since 2021. With a background in hospitality management and extensive experience in business development and customer service, she has held various roles in the industry, including positions at Citi and CALIDAS LANDMARK72.
Work at SiteMinder
Melody Nguyen has been serving as the Senior Business Development Manager at SiteMinder since 2021. In this role, she focuses on driving business growth and developing strategic partnerships within the hospitality sector. Prior to her current position, she worked as a Business Development Manager at SiteMinder from 2016 to 2021, where she honed her skills in negotiation and customer service. Her tenure at SiteMinder spans a total of seven years, during which she has contributed to the company's expansion in the information technology and services industry.
Previous Experience in Business Development
Before joining SiteMinder, Melody Nguyen held various roles that contributed to her expertise in business development. She worked as a Relationship Manager at Citi from 2015 to 2016, where she managed client relationships and developed financial solutions. Additionally, she served as a Sales Executive at CALIDAS LANDMARK72 Royal Residence Hanoi from 2012 to 2014 and as a Sales Manager at Lotte Hotels and Resorts from 2014 to 2015. These experiences provided her with a solid foundation in sales and customer relations.
Education and Expertise
Melody Nguyen earned her Bachelor of Business Administration (B.B.A.) in Hospitality Management from Hanoi University, completing her studies from 2006 to 2010. This educational background has equipped her with a comprehensive understanding of hospitality management, which enhances her ability to develop effective business strategies in the sector. Her expertise also extends to software solutions within the information technology and services industry, further supporting her role in business development.
Career in Hospitality
Melody Nguyen's career in the hospitality industry began as a Guest Relations Officer at Crowne Plaza® Hotels & Resorts from 2010 to 2012. She then transitioned to a Sales Executive role at CALIDAS LANDMARK72 Royal Residence Hanoi from 2012 to 2014, followed by a position as Sales Manager at Lotte Hotels and Resorts from 2014 to 2015. These roles allowed her to build strong customer service skills and a deep understanding of the hospitality landscape, which she continues to leverage in her current position.