Mike Maitree Tangsatjit
About Mike Maitree Tangsatjit
Mike Maitree Tangsatjit is a Senior Customer Onboarding Specialist at SiteMinder, with a background in English and Linguistics from Srinakharinwirot University. He has accumulated diverse experience in customer service and recruitment across various companies in Australia and Thailand.
Current Role at SiteMinder
Mike Maitree Tangsatjit currently serves as the Senior Customer Onboarding Specialist for the AusPac region at SiteMinder. He has been in this role since 2021 and has accumulated three years of experience in this position. His responsibilities include facilitating the onboarding process for new customers and ensuring a smooth transition to SiteMinder's services. His expertise in customer onboarding contributes to enhancing client satisfaction and operational efficiency.
Previous Experience in Customer Service
Prior to his current role, Mike worked at SiteMinder as an Onboarding Specialist from 2019 to 2021. In this position, he focused on onboarding new clients and providing support to ensure they effectively utilized the company's products. Additionally, he held various roles in customer service and recruitment, including positions at Agoda as a Market Coordinator and at Sensory Solutions as a Field Recruitment specialist.
Educational Background
Mike studied at Srinakharinwirot University, where he earned a Bachelor's degree in English and Linguistics from 2008 to 2012. He furthered his education at The Sydney Business & Travel Academy, obtaining a Diploma in Leadership and Management from 2015 to 2016. His educational background provides him with a strong foundation in communication and management skills relevant to his professional roles.
Career Progression
Mike's career began in 2013 when he worked as a Visa Consultant/Agent at TLScontact in Bangkok. He then transitioned to The Consortium Centre Australasia Pty Ltd as a Contact Centre Correspondent for five months in 2014. Following this, he joined Sensory Solutions as a Field Recruitment specialist from 2014 to 2017. His experience in various roles has equipped him with diverse skills in customer service and recruitment.
Professional Experience in Oceania
Mike has significant professional experience in the Oceania region, particularly in Sydney, Australia. He worked at Agoda as a Market Coordinator in Accommodation Services from 2017 to 2019, where he contributed to the company's operations in the region. His roles have consistently involved customer interaction and support, showcasing his commitment to enhancing client experiences.