Mila Ermakova
About Mila Ermakova
Mila Ermakova is a Payments Specialist with extensive experience in the hospitality industry, currently working at SiteMinder in Sydney, Australia. She has a Master's Degree in Business and International Relations from Macquarie University and has held various roles in sales management across both Australian and international markets.
Work at SiteMinder
Mila Ermakova has been employed at SiteMinder as a Payments Specialist since 2018. In this role, she focuses on payment solutions within the hospitality sector, contributing to the company's mission of simplifying online distribution for hotels. Her expertise in payments and sales management supports SiteMinder's operations in Sydney, Australia.
Education and Expertise
Mila Ermakova earned a Master’s Degree in Business and International Relations from Macquarie University, where she studied from 2014 to 2016. This academic background provides her with a strong foundation in both business practices and global relations, enhancing her capabilities in the hospitality industry.
Background in Hospitality Sales
Mila Ermakova has over a decade of experience in the sales management sector, specifically within the hospitality industry. She has worked in various roles, including Corporate Sales Manager at The Langham Sydney and Events Sales Manager at Hilton Sydney. Her experience spans both Australian and international markets, showcasing her versatility and adaptability.
Previous Experience in Luxury Hotels
Prior to her current role, Mila worked at Swissôtel Krasnye Holmy in Moscow as a Corporate Sales Manager from 2011 to 2013. She also held positions at Swissôtel Sydney as a Part-time Receptionist from 2014 to 2015 and at The Langham Sydney as a Corporate Sales Manager from 2017 to 2018. These roles reflect her commitment to the luxury hotel sector.
Skills in B2B and B2C Sales Processes
Mila Ermakova possesses a deep understanding of both B2B and B2C sales processes within the hospitality industry. Her ability to build long-term client relationships is a key aspect of her professional approach, enhancing her effectiveness in sales management.