Molly Ricketts
About Molly Ricketts
Molly Ricketts serves as the Customer Onboarding Enablement Manager at SiteMinder, a position she has held since 2018. She has a background in various roles within the company, including onboarding consultant, team leader, and training analyst.
Work at SiteMinder
Molly Ricketts has been with SiteMinder since 2015, holding various roles that focus on customer onboarding. She currently serves as the Customer Onboarding Enablement Manager, a position she has held since 2018. Prior to this role, she worked as an Onboarding Consultant for nine months and then progressed to the position of Customer Onboarding Team Leader for one year. Her experience at SiteMinder spans over six years, during which she has contributed to enhancing customer onboarding processes.
Education and Expertise
Molly Ricketts earned a Bachelor of Science degree from Texas Christian University, where she studied from 2009 to 2013. Her educational background provides a foundation for her expertise in customer onboarding and enablement. Additionally, her early education was completed at Keller High School, which contributed to her academic development.
Background
Molly Ricketts began her career at SiteMinder in 2015 as a Training and Implementation Analyst, where she worked for one year. Her career trajectory at SiteMinder includes various roles that have allowed her to develop skills in customer onboarding and team leadership. She transitioned from an analyst role to an onboarding consultant, then to a team leader, and ultimately to her current managerial position.
Career Progression
Molly Ricketts has demonstrated a clear career progression at SiteMinder. Starting as a Training and Implementation Analyst in 2015, she moved to an Onboarding Consultant role in 2016. In 2017, she became the Customer Onboarding Team Leader, and by 2018, she advanced to her current role as Customer Onboarding Enablement Manager. This progression reflects her growing responsibilities and expertise in customer onboarding.