Nicolas Fantini
About Nicolas Fantini
Nicolas Fantini is a Service Desk Analyst with a background in customer service and management. He has worked in various roles across the hospitality and technology sectors, demonstrating strong organizational and relationship skills.
Current Role at SiteMinder
Nicolas Fantini has been employed as a Service Desk Analyst at SiteMinder since 2019. In this role, he is responsible for managing service desk operations, utilizing his organizational and relationship skills. His position involves providing support and solutions to clients, ensuring efficient service delivery within the technology sector.
Previous Experience in the Hospitality Industry
Prior to his current role, Nicolas worked in the hospitality sector as a Front Desk Receptionist at MEININGER Hotels and Clink Hostels in the Amsterdam Area from 2018 to 2019. His responsibilities included managing guest check-ins and check-outs, addressing customer inquiries, and ensuring a positive experience for guests.
Experience at STI SRL
Nicolas served as a Product Manager at STI SRL for ten months in 2017 in Ciudad Autónoma de Buenos Aires. His role involved overseeing product development and management, which contributed to his understanding of operational processes and customer needs. He also worked as a Sales Assistant at the same company from 2012 to 2014.
Educational Background
Nicolas holds a Bachelor's degree in Training in Business Organizations from Colegio Galileo Galilei, where he studied from 2002 to 2007. Additionally, he earned a Photography Degree from Universidad de Palermo in 2014. His educational background supports his professional development and skill enhancement.
Professional Development and Skills
Nicolas demonstrates a commitment to continuous professional growth. He possesses excellent organizational and relationship skills, which are essential for effectively managing service desk operations. His adaptability and responsibility enable him to handle individual tasks and lead teams effectively.