Oanh Nguyen
About Oanh Nguyen
Oanh Nguyen is a Transaction Success Specialist at SiteMinder, leveraging a strong background in hospitality management and extensive experience in food and beverage roles across various prestigious hotels. With a Bachelor's degree in Hospitality Management and multiple certifications, Nguyen is dedicated to enhancing service and communication in the hospitality industry.
Work at SiteMinder
Oanh Nguyen currently serves as a Transaction Success Specialist at SiteMinder, a position held since 2021 in Sydney, New South Wales, Australia. Prior to this role, Oanh worked as a Customer Onboarding Specialist at SiteMinder from 2019 to 2021. In these roles, Oanh has utilized extensive knowledge in hospitality and customer service to enhance client experiences and ensure successful transactions.
Education and Expertise
Oanh Nguyen holds a Bachelor's degree in Hotel Management from Southern Cross University, completed in 2018. Additionally, Oanh studied at TAFE, achieving a Diploma in Hospitality and a Certificate III in Commercial Cookery between 2015 and 2016. This educational background supports Oanh's expertise in service and communication within the hospitality industry.
Background in Hospitality
Oanh Nguyen has a diverse background in the hospitality sector, with experience in various roles. Oanh worked at Sofitel Sydney Wentworth as a Food and Beverage Team Leader and Banquet Operation Supervisor, as well as a Food and Beverage Attendant. Oanh also held positions at Crowne Plaza Hotels & Resorts as a Restaurant Supervisor and at Vinpearl as a Food and Beverage Supervisor. This experience spans multiple years and locations, including Sydney, Australia, and Da Nang, Vietnam.
Professional Training and Development
Oanh Nguyen has completed professional training programs at several prestigious establishments, including Crowne Plaza Da Nang Resort, Vinpearl Premium Da Nang Resort, and Sofitel Sydney Wentworth Hotel. These programs focused on meeting 5-star standard requirements, enhancing Oanh's skills in delivering high-quality service in the hospitality industry.
Career Ambitions and Passion
Oanh Nguyen has a strong passion for serving and taking care of people, which drives career ambitions across different industries. This commitment to service excellence is evident in Oanh's diverse roles within hospitality and customer success, reflecting a dedication to enhancing client experiences and fostering positive interactions.