Paola Concil
About Paola Concil
Paola Concil is a Business Development Manager at SiteMinder, where she has worked since 2020 in the Bolzano Area, Italy. She has a background in tourism management and extensive experience in sales and customer service roles across various companies, including Tripadvisor and Air France-KLM.
Work at SiteMinder
Paola Concil has been serving as a Business Development Manager at SiteMinder since 2020. In this role, she operates in the Bolzano Area, Italy, where she focuses on expanding business opportunities and fostering relationships within the hospitality sector. Her tenure at SiteMinder has allowed her to leverage her extensive experience in sales and marketing to drive growth and enhance client engagement.
Education and Expertise
Paola Concil studied at Università degli Studi del Piemonte Orientale 'Amedeo Avogadro' in Novara, Italy, where she earned a Bachelor’s Degree in Economy and Tourism Management from 2002 to 2006. She also completed her studies at Liceo Scientifico. Her educational background provides her with a solid foundation in economic principles and tourism dynamics, which she applies in her professional roles.
Background in Sales and Marketing
Paola Concil has a diverse background in sales and marketing, having worked at Tripadvisor in various capacities from 2012 to 2017. Her roles included Sales Planning Coordinator, Sales Planner, and Destination Marketing Sales Executive. Additionally, she worked as an Account Manager at Booking.com from 2018 to 2019. Her experiences in these positions have equipped her with strong communication, negotiation, and problem-solving skills.
Experience in Customer Service
Prior to her roles in sales and marketing, Paola Concil worked in customer service for Air France-KLM and Delta Air Lines. She served as a Customer Contact Agent and later as a Customer Care Officer from 2010 to 2012. These positions helped her develop excellent interpersonal skills and the ability to manage customer relationships effectively.
Professional Skills
Paola Concil is recognized for her meticulous attention to detail and structured approach to managing tasks. She possesses strong organizational and planning skills, which enable her to prioritize effectively and meet tight deadlines. Her problem-solving attitude and capability to work well under pressure contribute to her success in various roles within the tourism and digital marketing sectors.