Rachel Setyobudhi
About Rachel Setyobudhi
Rachel Setyobudhi is a Quality Analyst at SiteMinder in Sydney, Australia, where she has worked since 2020. She holds an MBA from the University of Technology, Sydney, and has a background in hotel management.
Work at SiteMinder
Rachel Setyobudhi has been employed at SiteMinder since 2020, currently holding the position of Quality Analyst. In this role, she focuses on ensuring the quality of the company's products and services. Prior to her current position, she worked at SiteMinder in various capacities, including Customer Onboarding Specialist from 2016 to 2019 and Customer Onboarding Operations Coordinator from 2019 to 2020. Her experience at SiteMinder spans over four years, contributing to the company's customer service and operational efficiency.
Education and Expertise
Rachel Setyobudhi earned her Master of Business Administration (MBA) from the University of Technology, Sydney, completing her studies from 2013 to 2015. She also holds a Bachelor of Business in Hotel and Resort Management, which she obtained from the Blue Mountains International Hotel Management School between 2011 and 2013. This educational background provides her with a solid foundation in business management and hospitality, enhancing her expertise in quality assurance and customer onboarding.
Background
Before joining SiteMinder, Rachel Setyobudhi worked at Fairmont Resort Blue Mountains - MGallery Collection as a Food and Beverage Attendant from 2014 to 2016. This role provided her with hands-on experience in the hospitality industry, focusing on customer service and operational tasks. Her career trajectory reflects a strong commitment to the hospitality and technology sectors, demonstrating her adaptability and skill development over time.