Rajiv Patel
About Rajiv Patel
Rajiv Patel is a Cloud Systems Manager with extensive experience in cloud systems and IT support. He has worked for notable companies including ServiceNow, SiteMinder, and Apple Inc., and holds a Master of Information Technology from the University of South Australia.
Current Role at SiteMinder
Rajiv Patel serves as the Cloud Systems Manager at SiteMinder, a position he has held since 2022. In this role, he oversees cloud system operations and management, ensuring optimal performance and reliability. His responsibilities include managing cloud infrastructure, implementing best practices, and collaborating with cross-functional teams to enhance system efficiency. His experience in cloud systems administration contributes to the strategic direction of SiteMinder's cloud initiatives.
Previous Experience at SiteMinder
Prior to his current role, Rajiv Patel worked at SiteMinder as a Cloud Systems Administrator from 2019 to 2022. In this capacity, he was responsible for maintaining and optimizing cloud services. His tenure at SiteMinder allowed him to develop a deep understanding of cloud technologies and their application in the hospitality industry.
Experience at ServiceNow
Rajiv Patel's career includes significant experience at ServiceNow, where he worked as a Systems Engineer from 2014 to 2018 and later as a Critical Situation Manager from 2017 to 2019. His roles involved managing system performance and addressing critical incidents, contributing to enhanced service delivery and customer satisfaction.
Background in Technology at Apple Inc.
Rajiv Patel has a diverse background in technology, having worked at Apple Inc. in various roles. He served as a Mac Genius from 2007 to 2010 in London, providing technical support and customer service. He later transitioned to a Retail Systems Engineer role for 10 months in 2010 and briefly worked as a Real Estate and Development Coordinator for three months in the same year.
Education and Expertise
Rajiv Patel holds a Master of Information Technology with a focus on Networks and Data Security from the University of South Australia, which he completed from 2011 to 2012. He also earned a Bachelor of Architecture with Honours from the University of Nottingham from 2002 to 2006. His educational background provides a strong foundation in both technology and design, enhancing his capabilities in cloud systems management.