Renz Salonga
About Renz Salonga
Renz Salonga serves as the Performance and Coaching Manager at SiteMinder, where he has worked since 2020. He possesses extensive experience in the outsourcing industry, particularly in customer service support management and sales.
Work at SiteMinder
Renz Salonga holds the position of Performance and Coaching Manager at SiteMinder, a role he has occupied since 2020. In this capacity, he works in the National Capital Region, Philippines. His responsibilities include collaborating with the Transactional Sales Team to provide coaching, support, and training. This focus aims to achieve consistent Service Level Agreements (SLAs) and sales quotas. Additionally, he collaborates with other managers to implement and reinforce new directives within the company.
Education and Expertise
Renz Salonga studied at the Philippine Dominican Center for Institutional Studies, where he earned a Bachelor of Arts in Philosophy in 2007. His educational background supports his expertise in customer service support management and sales, particularly within the outsourcing and offshoring industry. This foundation has equipped him with the skills necessary to excel in various roles throughout his career.
Background
Renz Salonga has a diverse professional background, having worked in various roles across multiple companies. Prior to his current position at SiteMinder, he served as a Senior Sales Account Executive at HIKINEX in the San Francisco Bay Area from 2018 to 2020. His experience also includes positions at Capital One, JPMorgan Chase & Co., and Uploan PH, among others. This varied experience has contributed to his strong understanding of sales and customer service dynamics.
Professional Experience
Renz Salonga has accumulated significant experience in the sales and customer service sectors. He worked as a Senior Account Specialist at Capital One from 2013 to 2016 and held the position of Account Manager at TMC Software for a brief period in 2019. His role as a Talent Acquisition professional at PSG Global Solutions in 2018 further showcases his versatility. Additionally, he served as a Senior Sales Development Executive at Uploan PH for nine months in 2020, enhancing his sales acumen.