Sophie Un
About Sophie Un
Sophie Un is a Customer Onboarding Specialist at SiteMinder, where she has worked since 2018. She has previous experience at Amazon in various roles, including Seller Support Associate and Technical Account Manager, and has also worked at Starwood Hotels & Resorts Worldwide.
Work at SiteMinder
Sophie Un has been employed at SiteMinder as a Customer Onboarding Specialist since 2018. In this role, she is responsible for guiding new clients through the onboarding process, ensuring they effectively utilize SiteMinder's services. Her experience in customer support and account management contributes to her ability to assist clients in achieving their goals.
Previous Experience at Amazon
Sophie Un worked at Amazon in various roles from 2014 to 2016. Initially, she served as a Seller Support Associate, focusing on catalogue and feeds for two years. Following this, she transitioned to the role of Technical Account Manager for Handmade at Amazon for eight months. Additionally, she took on the responsibility of coaching and mentoring new hires at both onsite and partner sites for six months.
Experience at Starwood Hotels & Resorts
Before her tenure at Amazon, Sophie Un worked at Starwood Hotels & Resorts Worldwide, Inc. as a Sales and Service Specialist from 2013 to 2014. In this position, she was involved in providing customer service and support, contributing to the overall guest experience.
Career Development
Sophie Un's career development includes a diverse range of roles in customer service and account management. Her experiences across different industries, including hospitality and e-commerce, have equipped her with valuable skills in client relations and support.