Sudawan Petchsuntud
About Sudawan Petchsuntud
Sudawan Petchsuntud is a Service Desk Analyst with a diverse background in IT and marketing. She has worked in various roles, including positions at Qantas, CBS Interactive, and Wells International College, and holds a Bachelor's degree in Information Technology from Rangsit University.
Current Role at SiteMinder
Sudawan Petchsuntud has been employed at SiteMinder as a Service Desk Analyst since 2018. In this role, she applies her IT proficiency and marketing strategy skills to enhance service desk operations. Her background in event management further supports her capabilities in providing effective support and solutions to clients.
Previous Experience at Qantas
Prior to her current position, Sudawan worked at Qantas as a Lounge Attendant for six months in 2017. This role was based in Sydney, Australia, where she gained experience in customer service within the airline industry.
Professional Background at CBS Interactive
Sudawan held two positions at CBS Interactive. She first worked as a B2B Lead Generation Specialist for ten months in 2015, followed by a role as a Data Acquisition and B2B Lead Generation Specialist for four months in 2018. Both positions were based in Sydney, Australia, where she developed skills in lead generation and data acquisition.
Educational Background in Information Technology
Sudawan earned a Bachelor's degree in Information Technology from Rangsit University, where she studied from 2006 to 2010. This educational foundation supports her current role in IT and enhances her understanding of technology in marketing.
Experience in Support Services and Marketing
Sudawan has diverse experience in support services and marketing. She worked as a Support Services Officer at Wells International College from 2016 to 2017, focusing on student welfare. Additionally, she served as a Marketing Executive at Major Cineplex for one year in 2011-2012 in Bangkok, Thailand, where she gained valuable marketing experience.