Tristan Mathion
About Tristan Mathion
Tristan Mathion is a Service Desk Team Lead at SiteMinder, where he has worked since 2018. He previously held positions as a Service Desk Analyst at SiteMinder and as a Freight Manager and Auction Administrator at ALLBIDS.com.au.
Current Role at SiteMinder
Tristan Mathion serves as the Service Desk Team Lead at SiteMinder, a position he has held since 2018. In this role, he oversees the service desk operations, ensuring efficient support for users and maintaining high service standards. His leadership contributes to the team's effectiveness in addressing technical issues and enhancing user experience. Tristan's experience in this role spans over six years, during which he has developed a comprehensive understanding of service management within the organization.
Previous Experience at SiteMinder
Before becoming the Service Desk Team Lead, Tristan worked as a Service Desk Analyst at SiteMinder from 2017 to 2018. In this capacity, he was responsible for providing technical support and troubleshooting services to users. His tenure as an analyst lasted for 11 months, during which he gained valuable insights into the operational needs of the service desk and the challenges faced by users.
Experience at ALLBIDS.com.au
Tristan Mathion worked at ALLBIDS.com.au as a Freight Manager and Auction Administrator from 2012 to 2015. His role involved managing freight operations and overseeing auction processes. This experience lasted for three years and provided him with a solid foundation in logistics and auction management, contributing to his overall professional development.
Education at The Australian National University
Tristan completed his Bachelor of International Business at The Australian National University from 2009 to 2012. This three-year program equipped him with knowledge in international business practices, trade, and economic principles. His academic background supports his professional roles, particularly in understanding global business dynamics and operational strategies.