Yuliana Wibowo
About Yuliana Wibowo
Yuliana Wibowo is a Service Desk Analyst currently employed at Siteminder in Australia, where she has worked since 2018. She has a background in customer service and retail, with previous roles at Subway, Juice and Co., and Grace Fashions Limited, along with academic qualifications in accounting.
Work at SiteMinder
Yuliana Wibowo has been employed at SiteMinder as a Service Desk Analyst since 2018. In this role, she is responsible for providing technical support and assistance to clients, ensuring efficient resolution of issues. Her position involves maintaining communication with users to facilitate a smooth operational experience. Yuliana's experience in customer service and technical support contributes to her effectiveness in this role.
Previous Employment Experience
Before joining SiteMinder, Yuliana Wibowo held several positions in the customer service and retail sectors. She worked as a Store Supervisor at Subway in the United States from 2014 to 2016, where she managed store operations and staff. Following this, she served as a Customer Service Administrator at Juice and Co. in Australia from 2016 to 2018, focusing on customer interactions and administrative tasks. Additionally, she worked as a Retail Assistant at Grace Fashions Limited in Leicester, United Kingdom, from 2012 to 2014.
Education and Expertise
Yuliana Wibowo has a solid educational background in accounting. She studied at the Australian Institute of Commerce and Language from 2012 to 2014, where she completed a program in Accounting. She furthered her education at the Australian Institute of Higher Education, obtaining a Bachelor's degree in Accounting from 2014 to 2016. This academic foundation supports her analytical skills and understanding of financial principles.