Nicole Del Negro
About Nicole Del Negro
Nicole Del Negro serves as the Head of Physician Success at SiteRx, where she has worked since 2021. She has extensive experience in customer success roles, having previously held positions at Zocdoc and Doctor.com.
Current Role at SiteRx
Nicole Del Negro serves as the Head of Physician Success at SiteRx, a position she has held since 2021. In this role, she focuses on enhancing the experience and success of physicians using the platform. Her responsibilities include developing strategies to improve physician engagement and satisfaction, as well as overseeing initiatives that support healthcare providers in achieving their goals.
Previous Experience in Customer Success
Before joining SiteRx, Nicole Del Negro accumulated extensive experience in customer success roles. She worked at Zocdoc as a Senior Customer Success Manager from 2012 to 2016, where she managed client relationships and ensured customer satisfaction. Following her tenure at Zocdoc, she joined Doctor.com, where she held multiple positions, including Senior Client Success Manager, Client Success Team Lead, and Partner Manager, from 2016 to 2020.
Early Career Background
Nicole Del Negro began her career at Bloomingdale's as a Seasonal Ringer from 2009 to 2011. She then transitioned to Venda, where she served as an Administrative Manager for one year in 2012. These early roles provided her with foundational skills in customer service and administration, which she later applied in her customer success positions.
Educational Background
Nicole Del Negro studied at James Madison University, where she earned a Bachelor's degree in Communication and Human Resource Development. This educational background equipped her with essential skills in communication and management, which have been integral to her success in various customer-focused roles.