Reshma Rajan
About Reshma Rajan
Reshma Rajan is a Patient Success Advocate at SiteRx in Dallas, Texas, with a background in biochemistry and Africana studies from Knox College. She has held various roles in healthcare and education, including positions as a research lab technician and medical scribe.
Current Role at SiteRx
Reshma Rajan serves as a Patient Success Advocate at SiteRx, a position she has held since 2022. In this role, she focuses on enhancing patient relationships by assessing preliminary subject eligibility against protocol-specific inclusion and exclusion criteria. She makes over 40 outbound calls daily to engage with patients interested in clinical trials. Reshma utilizes Salesforce and in-house CRM software to manage accounts efficiently and collaborates with peers to address issues and contribute to the company's broader goals.
Previous Experience in Healthcare
Prior to her current role, Reshma worked in various healthcare settings. She served as a Research Lab Technician at Rush University Medical Center from 2020 to 2021. Before that, she was an ER Medical Scribe at OSF HealthCare for one year, from 2017 to 2018. These positions provided her with valuable experience in patient care and medical documentation, enhancing her skills in the healthcare field.
Education and Academic Background
Reshma Rajan completed her Bachelor's degree in Biochemistry and Africana Studies at Knox College from 2015 to 2019. Her academic journey included various roles at the college, such as serving as a Teaching Assistant and Student Tutor. This educational background laid the foundation for her career in healthcare and patient advocacy.
Internship and Early Career Roles
In 2016, Reshma completed a one-month internship at Parmarth Niketan Ashram in India. She also worked at Knox College as a Campus Tour Guide from 2016 to 2017, where she engaged with prospective students and families. Additionally, she held the position of Resident Assistant at Knox College for four years, from 2016 to 2020, where she supported fellow students in their academic and personal development.