Cindy Hooker (Russell)
About Cindy Hooker (Russell)
Cindy Hooker (Russell) is a Customer Success Manager at Six S Partners Inc., having transitioned into this role in 2023. She has a diverse background in customer account management and business solutions, with previous experience at EstesGroup and Encompass Solutions, Inc.
Current Role at Six S Partners Inc.
Cindy Hooker currently serves as a Customer Success Manager at Six S Partners Inc., a position she has held since 2023. In this role, she focuses on ensuring customer satisfaction and fostering long-term relationships with clients. Her responsibilities include managing customer accounts, addressing client needs, and implementing strategies to enhance the overall customer experience. This position is remote, allowing her to work effectively from the United States.
Previous Experience at EstesGroup
Cindy Hooker has extensive experience at EstesGroup, where she worked in various roles from 2019 to 2022. She started as a Business Development Representative (BDR) and later transitioned to the position of Customer Account Manager from 2020 to 2021. In 2023, she briefly held the role of Account Executive for six months. Her tenure at EstesGroup provided her with a solid foundation in customer relations and account management.
Experience at ASGTek
Prior to her time at EstesGroup, Cindy worked at ASGTek as a Business Solutions Specialist from 2018 to 2019. This role involved providing solutions to business challenges and supporting clients in optimizing their operations. Her experience in this position contributed to her skills in customer engagement and problem-solving.
Educational Background
Cindy Hooker earned a Bachelor of Science degree in Sociology and Criminology from the University of North Carolina at Greensboro. She attended the university from 2006 to 2011, completing her studies over five years. This educational background has equipped her with analytical skills and an understanding of social dynamics, which are beneficial in her customer-focused roles.
Early Career at Encompass Solutions, Inc.
Cindy began her career at Encompass Solutions, Inc., where she worked from 2014 to 2018. During her time there, she held the positions of Business Solutions Specialist and Customer Account Manager. Her experience in these roles involved managing customer relationships and providing tailored business solutions, laying the groundwork for her future roles in customer success.