Luis Flores
About Luis Flores
Luis Flores is a System Engineer with extensive experience in IT support and systems management. He currently works at Skillz Inc., where he has implemented various automation and compliance processes using tools like Okta and Power Shell.
Work at Skillz
Currently, Luis Flores serves as a System Engineer at Skillz Inc., a position he has held since 2021. In this role, he has acted as the primary Subject-Matter Expert (SME) for Okta, contributing to the implementation of Single Sign-On (SSO) and Lifecycle Management. He has leveraged SCIM connections on key birthright applications to reduce Help Desk overhead. Additionally, he has partnered with internal and external auditors to ensure compliance with SOX procedures and best practices. Flores has also played a significant role in establishing a Change Management & Review process within the organization.
Previous Experience in IT Support
Before joining Skillz Inc., Luis Flores accumulated extensive experience in IT support roles. He worked at Activision Blizzard as a Windows Engineer for eight years, from 2013 to 2021, in the Greater Los Angeles Area. His earlier positions included Senior Desktop Support at Wedbush Securities from 2011 to 2013 and Senior Help Desk Engineer at En Pointe Technologies from 2007 to 2008. He also briefly served as Senior Desktop Support at VCA Antech in 2008 and as Email Support I at LiveOffice in 2011.
Education and Expertise
Luis Flores studied Computer Science at United Education Institute-Huntington Park Campus, where he achieved certification from 2004 to 2005. His educational background has provided him with a solid foundation in technology, which he has applied throughout his career in various IT roles. His expertise includes leveraging PowerShell scripts and Okta Workflows to enhance efficiency and reduce time spent on repetitive tasks.
Technical Contributions and Projects
Throughout his career, Luis Flores has contributed to several technical projects that have streamlined operations. Notably, he migrated Google and Slack Workspaces for a newly acquired company into corporate workspaces. He has also maintained and managed a JAMF Pro environment with over 700 devices, demonstrating his capability in managing large-scale IT environments. His work in implementing Okta for SSO and Lifecycle Management further showcases his technical skills and commitment to improving organizational processes.