Marco Morales
About Marco Morales
Marco Morales is a Community Agent currently employed at Skillz Inc. in Portland, OR, where he has worked since 2020. He has a diverse background in community management and customer support, having held various positions at companies such as Verizon Media, Yahoo, and Oath.
Work at Skillz
Marco Morales has been employed at Skillz Inc. as a Community Agent since 2020. In this role, he focuses on enhancing community engagement and support for users. His previous experience at Skillz includes a brief tenure as a Customer Support Agent from 2019 to 2020, where he contributed to customer service operations.
Previous Experience at Verizon Media
Before joining Skillz, Marco worked at Verizon Media as a Community Manager from 2017 to 2019. During his two years in this position, he was responsible for managing community interactions and fostering user engagement in Hillsboro, OR.
Career Background in Customer Support
Marco has extensive experience in customer support roles. He worked at Yahoo as a Customer Care Specialist from 2007 to 2013 for six years. Following that, he served at Oath as a Community & Social Support Specialist from 2013 to 2017, where he spent four years in a similar capacity.
Education and Training
Marco studied at Portland Community College and The Art Institute of Portland. His educational background has contributed to his skills in community management and customer support.
Early Career at Sears and Office Depot
Marco began his career in retail, working as a Retail Associate at Sears for 11 months in 2003 in Chula Vista, CA. He also held a position as a Sales Representative at Office Depot from 2006 to 2007 for 11 months, gaining valuable customer service experience.