John Sepeda
About John Sepeda
John Sepeda is a Field Support Representative at Skydio, where he has worked since 2021. He has a diverse background in customer support and military service, having previously held roles at Citi, Apple, and the United States Army Reserve.
Work at Skydio
John Sepeda has been employed at Skydio since 2021, serving as a Field Support Representative. In this role, he provides technical support and assistance to customers, ensuring they have a positive experience with Skydio's products. Prior to his current position, he worked as a Senior Technical Customer Support Representative at Skydio from 2019 to 2021, where he developed expertise in customer relations and technical problem-solving.
Previous Employment Experience
Before joining Skydio, John Sepeda held several positions that contributed to his professional development. He worked at Citi as a Bank Teller from 2008 to 2011, where he managed customer transactions and provided banking services. Following that, he spent five years at Apple as a Retail Expert from 2014 to 2019, focusing on customer engagement and product knowledge. Additionally, he served in the United States Army Reserve from 2007 to 2015, achieving the rank of E-4.
Education and Expertise
John Sepeda studied at The Art Institute, where he earned a degree in Digital Film and Video Production. This educational background provided him with skills in visual storytelling and technical production, which may complement his roles in customer support and technical assistance.
Military Service Background
John Sepeda served in the United States Army Reserve from 2007 to 2015, achieving the rank of E-4. His military service contributed to his leadership skills and ability to work under pressure, which are valuable in his current role at Skydio.