Jon Henson
About Jon Henson
Jon Henson is a Senior Customer Success Manager with extensive experience in customer success and account management, currently working at Skydio. He has a background in the U.S. Army and expertise in drone mapping solutions across various sectors.
Work at Skydio
Jon Henson currently serves as a Senior Customer Success Manager at Skydio, a position he has held since 2023. In this role, he focuses on delivering high-quality presentations to large and innovative companies, emphasizing customer success and renewals. His expertise in drone mapping solutions enhances his ability to support clients in various sectors, including agriculture, construction, and energy.
Previous Experience in Customer Success
Before joining Skydio, Jon Henson worked at DroneDeploy as a Senior Customer Success Manager from 2022 to 2023. He previously held the role of Customer Success Manager at DroneDeploy from 2019 to 2022. His experience in customer success spans multiple organizations, including roles as an Account Executive at Quri, Granular, and Bedrock Analytics, where he developed skills in client relationship management and customer satisfaction.
Military Background
Jon Henson served in the U.S. Army from 2002 to 2005 as an Infantryman and later as a Recruiter from 2005 to 2007. His military experience provided him with a foundation in teamwork and leadership, which he applies in his professional career. This background contributes to his values of teamwork, diversity, and customer satisfaction.
Education and Expertise
Jon Henson studied Business Administration at Butte College, where he earned an Associate of Science (A.S.) from 2007 to 2009. He furthered his education at California State University-Sacramento, achieving a Bachelor of Science in Business Administration from 2008 to 2011. He is also certified as a small unmanned aircraft systems (SUAS) pilot, which supports his expertise in drone mapping solutions.
Career Progression
Jon Henson's career includes various roles in sales and customer success. He began as a Territory Representative at LoopNet in 2012, followed by positions as an Account Executive at Demandforce and Quri. His career continued to evolve with roles at Granular and Bedrock Analytics, culminating in his current position at Skydio. His diverse experience across different sectors has equipped him with a broad skill set.