Matt Farkash
About Matt Farkash
Matt Farkash is a Customer Support Manager at Skydio, with a diverse background in customer support and photography. He has held various roles at notable companies, including JD2 Pictures, Apple, and Plastiq, over a career spanning more than a decade.
Current Role at Skydio
Matt Farkash serves as the Customer Support Manager at Skydio, a position he has held since 2022. In this role, he is responsible for overseeing customer support operations, ensuring that clients receive effective assistance and solutions to their inquiries. His experience in customer support management contributes to enhancing customer satisfaction and operational efficiency within the company.
Previous Experience in Customer Support
Prior to his current role, Matt Farkash held various positions in customer support. He worked at Plastiq as a Customer Support Supervisor from 2019 to 2022, where he managed support teams and improved service delivery. Earlier, he served as a Customer Service Associate at Plastiq from 2018 to 2019 and as a Customer Service Representative at Lever from 2017 to 2018. His extensive background in customer service roles has equipped him with skills in team leadership and client relations.
Background in Film and Photography
Matt Farkash has a background in film and photography, having worked as the Director of Photography at JD2 Pictures from 2011 to 2016. His role involved overseeing the visual aspects of film production in the Greater Los Angeles Area. Additionally, he studied Cinematography and Film/Video Production at the Los Angeles Film School, where he achieved certification from 2009 to 2010. This education provided him with foundational skills in visual storytelling and technical production.
Experience at Apple
Matt Farkash gained valuable experience at Apple, where he held multiple roles. He worked as a Specialist from 2010 to 2011 in San Diego and later as an Expert from 2011 to 2016 in Los Angeles. He continued his tenure as an Expert from 2016 to 2017 in San Francisco. His time at Apple involved engaging with customers, providing product knowledge, and delivering support, which enhanced his expertise in customer interaction.