Jana Du Toit
About Jana Du Toit
Jana Du Toit is a Training Specialist at Skynamo, where she has worked since 2016. With a background in publishing and experience in various roles, she focuses on developing training content and ensuring effective communication for Skynamo's customers.
Current Role at Skynamo
Jana Du Toit has been serving as a Training Specialist at Skynamo since 2016. In this role, she focuses on developing training content that enhances customer understanding of Skynamo's features. Her responsibilities include creating user manuals, online learning modules, and micro-learning videos tailored for Skynamo customers. Jana plays a key role in ensuring that training materials are current and relevant, which helps maximize customer utilization of the platform. She also participates in live instructor-led training sessions via video conferencing, providing support and guidance to users.
Previous Experience at Exclusive Books
Before joining Skynamo, Jana worked at Exclusive Books in the Pretoria Area from 2007 to 2011. She started as a bookseller and progressed to the position of shift leader in 2010. During her four years at Exclusive Books, she gained valuable experience in customer service and retail operations, which contributed to her skills in training and communication.
Educational Background
Jana studied at the University of Pretoria, where she earned an Honors Degree in Information Sciences from 2009 to 2012. Her academic background provided her with a solid foundation in publishing and information management. Prior to her university studies, Jana attended Garsfontein High School, where she completed her secondary education from 2004 to 2008.
Additional Work Experience
In addition to her role at Skynamo, Jana has held various positions that contributed to her professional development. She worked as a Junior Information Assistant at the University of Pretoria for eight months in 2012. In 2014, she briefly served as an Assistant to the Director at Silvertone International for two months in Johannesburg. These experiences helped her build a diverse skill set in information management and administrative support.
Content Development and Collaboration
At Skynamo, Jana collaborates closely with the product and marketing teams to create style guides and content templates. This collaboration ensures consistent communication across various platforms. She also develops content for Skynamo's Learning Management System using Adobe Captivate, enhancing the learning experience for users. Jana engages in self-paced online learning through Skynamo Academy, furthering her expertise in training and development.