Marcus Gochett

Marcus Gochett

Enterprise Customer Success Manager @ Skytap

About Marcus Gochett

Marcus Gochett is an Enterprise Customer Success Manager with expertise in developing technology budgets and providing consulting services for Managed IT Services clients in the southeastern U.S. He has a background in technology and management, having held various roles in the IT industry since 2014.

Work at Skytap

Marcus Gochett has been serving as an Enterprise Customer Success Manager at Skytap since 2022. In this role, he focuses on developing technology budgets for Managed IT Services clients. He is responsible for generating non-recurring revenue and managing agreement renewals. His efforts contribute to increasing monthly recurring revenue year over year, ensuring that clients receive the necessary support and resources for their IT initiatives.

Current Role at Xerox

In addition to his position at Skytap, Marcus Gochett has been working at Xerox as a vCIO for Managed IT Services since 2023. His responsibilities include providing technology consulting services that focus on identifying business risks and defining long-term IT initiatives. This role allows him to leverage his expertise in client relationship management and technology strategy.

Previous Experience at Advanced Network Solutions

Before joining Skytap, Marcus Gochett worked at Advanced Network Solutions in Tennessee as a vCIO from 2019 to 2022. In this capacity, he acted as a central point of contact for maintaining business relationships with clients. His role involved consulting on technology strategies and ensuring that clients' IT needs were met effectively.

Experience at Peak 10

Marcus Gochett's career includes a significant tenure at Peak 10, where he served as a Service Delivery Engineer and Regional Team Lead from 2014 to 2019. During his five years at Peak 10, he gained valuable experience in managing service delivery and enhancing client satisfaction through effective IT solutions.

Education and Expertise

Marcus Gochett studied at Vincennes University, where he achieved an Associate of Arts degree in Management. His educational background supports his expertise in technology consulting and client relationship management, enabling him to effectively address business risks and develop long-term IT strategies for his clients.

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