Brooke Bott
About Brooke Bott
Brooke Bott serves as the Customer Onboarding Lead at SkyTouch Technology, where she has worked since 2018. With a background in hospitality management and extensive experience in training, she has held various roles in the industry, including positions at Crowne Plaza Hotels & Resorts and Warwick Hotels and Resorts.
Work at SkyTouch Technology
Brooke Bott has served as the Customer Onboarding Lead at SkyTouch Technology since 2018. In this role, she is responsible for guiding new clients through the onboarding process, ensuring they effectively utilize the company's hospitality technology solutions. Her expertise in customer service and technology integration contributes to a smooth transition for clients adopting new systems.
Previous Experience in Hospitality
Before joining SkyTouch Technology, Brooke Bott held various positions in the hospitality industry. She worked at Crowne Plaza® Hotels & Resorts as a Front Desk Supervisor from 2006 to 2008 in Dallas, Texas. Following that, she served as Guest Services Manager at Warwick Hotels and Resorts from 2008 to 2016, also in Dallas. Her experience includes direct interaction with guests and managing front-line staff.
Career Development and Training Expertise
Brooke Bott has extensive experience in training colleagues and hotel employees on various hospitality technology platforms. Her background includes working as an Account Manager at Monscierge from 2016 to 2018, where she further developed her skills in technology and client management. She emphasizes lifelong learning and adapts to new roles and responsibilities throughout her career.
Background in Hospitality Management
Brooke Bott began her career in hospitality at the front line, working in front desk and bell services. Over time, she transitioned into management roles, gaining comprehensive knowledge of hotel operations. Her experience with several Property Management Systems has equipped her with the skills necessary to manage diverse hospitality environments effectively.