Lance Jones
About Lance Jones
Lance Jones is a Sales Engineer at SkyTouch Technology, where he has worked since 2014. He has extensive experience in quality assurance and software support, having held various roles at Pegasus Solutions from 1998 to 2014.
Current Role at SkyTouch Technology
Lance Jones has been employed as a Sales Engineer at SkyTouch Technology since 2014. In this role, he focuses on enhancing sales strategies and supporting the sales team with technical expertise. His responsibilities include gathering and analyzing competitive market information to improve sales approaches and training sales managers on effectively demonstrating the Property Management System. His tenure at SkyTouch Technology spans over 10 years, contributing to the company's growth in the hospitality technology sector.
Previous Experience at Pegasus Solutions
Lance Jones held multiple positions at Pegasus Solutions from 1998 to 2014. He served as Quality Assurance Manager from 1998 to 2005, where he oversaw quality processes. He then transitioned to Software Support Liaison from 2006 to 2009, providing technical support. In 2005, he briefly held the position of Director of Quality Assurance, focusing on quality management. His role as Implementation Manager from 2013 to 2014 involved overseeing the implementation of software solutions. Throughout his time at Pegasus Solutions, he developed demo scripts and 'How To Guides' to assist sales staff and customers.
Educational Background
Lance Jones pursued his education in Vocal Education at Meramec Community College from 1974 to 1976. Prior to that, he studied at Affton in St. Louis, MO, from 1971 to 1974. His educational background provided him with foundational skills that have contributed to his professional development in various roles within the technology and sales sectors.
Skills and Contributions
Lance Jones has demonstrated expertise in developing and maintaining demo scripts that highlight the value and benefits of products during sales presentations. He has also created and maintained 'How To Guides' to assist both sales staff and customers in understanding system functionalities. His participation in the creation and maintenance of a KCS Knowledge Base has addressed common customer inquiries, enhancing customer support and satisfaction.