Matt Wininger

Business Analyst @ SkyTouch Technology

About Matt Wininger

Matt Wininger is a Business Analyst at SkyTouch Technology in Phoenix, Arizona, recognized for his contributions to software development and payment processing. He received the 'Value in Actions' award in 2021 for his work on documenting use cases and has led various initiatives to improve internal processes.

Work at SkyTouch Technology

Matt Wininger has been employed at SkyTouch Technology since 2018, serving as a Business Analyst. In this role, he has contributed to various projects aimed at enhancing the functionality of the property management system. His responsibilities include documenting use cases to assist the Software Development Team in understanding system functionalities. He also became the point person for business functionality related to payment processing, particularly after leading a project to expand the system's capabilities for EMV credit card transactions.

Education and Expertise

Matt Wininger earned a Bachelor of Science (B.S.) in Hospitality Administration/Management from the University of South Carolina-Columbia, completing his studies from 2010 to 2014. He also attended Santa Monica College for 11 months in 2011. His educational background supports his expertise in business analysis, particularly in the hospitality sector, where he applies his knowledge to improve software development processes and enhance user experiences.

Background

Before joining SkyTouch Technology, Matt Wininger worked as a Task Force Front Desk Manager at Laguna Cliffs Marriott Resort & Spa for one month in 2015. This role provided him with insights into hospitality operations, which he later leveraged in his business analysis work. His experience in the hospitality industry has informed his approach to software development and user functionality.

Achievements

Matt Wininger received the 'Value in Actions' award in the 4th Quarter of 2021 for his leadership in documenting use cases that aided the Software Development Team. He co-led a Defect Fixing competition, known as Bug Bash, against Choice Hotel’s Development Team for three consecutive years from 2018 to 2020. Additionally, he led a Kanban development team focused on addressing production defects and implementing small-scale enhancements, demonstrating his commitment to improving software quality.

Process Improvement Initiatives

In his role at SkyTouch Technology, Matt Wininger has developed internal work procedures aimed at improving the Software Development Life Cycle (SDLC) and validating defects. His initiatives have contributed to more efficient processes within the development team, ensuring that software products meet quality standards and user requirements.

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