Sarah Shafer, Phr
About Sarah Shafer, Phr
Sarah Shafer is a Strategic Customer Success Manager with extensive experience in human resources and talent management across various companies, including SkyTouch Technology and Rockstar Games.
Current Role as Strategic Customer Success Manager
Sarah Shafer serves as the Strategic Customer Success Manager at SkyTouch Technology since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of technology solutions for clients. Her responsibilities include managing customer relationships, providing strategic guidance, and driving product adoption to meet client needs. This position builds on her extensive background in human resources and talent management.
Previous Experience at SkyTouch Technology
Before her current role, Sarah Shafer worked as an HR Business Partner at SkyTouch Technology from 2016 to 2021. During her five years in this position, she contributed to the development of HR strategies that supported business objectives. Her work involved collaborating with leadership to align workforce planning with organizational goals in the Phoenix, Arizona area.
Professional Background in Human Resources
Sarah Shafer has a diverse background in human resources, having held various positions in the field. She worked as a Talent Management Leader at BestIT from 2014 to 2016, where she focused on talent acquisition and employee development. Prior to that, she served as an HR Manager at Rockstar Games for ten years, overseeing HR functions within the organization. Her early career included a role as an Instructor at TERI from 2001 to 2003.
Education and Human Resources Certification
Sarah Shafer studied at MiraCosta College, where she completed the Human Resources Certificate Program from 2001 to 2003. This educational background provided her with foundational knowledge in human resources practices, which she has applied throughout her career in various HR roles.