Mandy Lam
About Mandy Lam
Mandy Lam is a Customer Success Executive at Sleek, where she has worked since 2021 in Hong Kong SAR. She has held various roles in administrative and operational capacities at several firms, including Conyers Dill & Pearman and Baker McKenzie.
Work at Sleek
Mandy Lam has been serving as a Customer Success Executive at Sleek since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring that clients receive optimal support. Her experience in customer success is pivotal in driving client engagement and retention strategies within the company.
Previous Employment Experience
Mandy Lam has held various positions prior to her current role at Sleek. She worked at Conyers Dill & Pearman as an Executive Assistant for three months in 2017. From 2020 to 2021, she served as the Assistant Operations & Facilities Manager at Baker McKenzie for seven months. Additionally, she was employed as an Office Services Executive at Freshfields Bruckhaus Deringer from 2017 to 2019 and as a Community Lead at WeWork from 2019 to 2020.
Education and Expertise
Mandy Lam earned her Bachelor's degree in Business Administration and Management from the University of Toronto, where she studied from 2010 to 2014. This educational background provides her with a solid foundation in business principles, which she applies in her professional roles.
Background
Mandy Lam has a diverse professional background in administrative and customer-focused roles. She began her career as an Administrative Assistant at Conyers Dill & Pearman from 2014 to 2017, where she developed essential skills in office management. Her subsequent positions have further enhanced her expertise in customer service and operations management.