Ardit Fetahu
About Ardit Fetahu
Ardit Fetahu is a Learning and Development Lead with extensive experience in training and customer support roles. He has worked at Slice since 2013, progressing through various positions, and previously worked at GfK in Macedonia.
Current Role at Slice
Ardit Fetahu serves as the Learning and Development Lead at Slice, a position he has held since 2019. In this role, he focuses on enhancing employee training programs and developing learning strategies that align with organizational goals. Additionally, he has been a Senior Trainer for Customer Support and Order Processing since 2018, where he is responsible for delivering training sessions and ensuring team members are equipped with the necessary skills to provide effective customer service.
Previous Experience at Slice
Before his current roles, Ardit Fetahu held several positions at Slice. He worked as a Junior Trainer for Customer Support and Order Processing from 2016 to 2018, where he contributed to the onboarding and training of new staff. Prior to that, he was the Customer Support Team Lead from 2014 to 2016, overseeing a team of customer service representatives. His career at Slice began as a Customer Service Representative from 2013 to 2014, where he gained foundational experience in customer interactions.
Experience at GfK
Ardit Fetahu worked at GfK as a Project Surveyor from 2010 to 2013 in Macedonia. During his tenure, he was involved in various projects that required data collection and analysis, contributing to the company's market research efforts. This experience provided him with insights into project management and survey methodologies.
Education and Qualifications
Ardit Fetahu earned a Bachelor's degree in English Language and Literature from See University. His educational background has equipped him with strong communication skills, which are essential in his roles in training and development within the corporate environment.