Darko Risteski
About Darko Risteski
Darko Risteski is a Senior Marketplace Experience Specialist at Slice, where he has worked since 2020. He focuses on developing customer-related documentation and managing online reputation through customer feedback and complaints.
Work at Slice
Darko Risteski has been employed at Slice since 2020, currently holding the position of Senior Marketplace Experience Specialist. In this role, he develops and maintains Confluence pages that focus on customer-related topics, ensuring that documentation is comprehensive and accessible to team members. His previous roles at Slice include Customer Support Specialist from 2018 to 2019 and Marketplace Experience Specialist from 2019 to 2020. This progression reflects his growth and increasing responsibilities within the company.
Education and Expertise
Darko Risteski studied at Univerzitet 'Sv. Kliment Ohridski' vo Bitola. His educational background supports his expertise in customer experience and marketplace management. He has developed skills in handling customer complaints and reviews across various platforms, including BBB, GMB, GFO, and Trustpilot, which highlights his capability in managing online reputation effectively.
Background
Before his current role, Darko Risteski worked at Slice as a Customer Support Specialist for one year and as a Marketplace Experience Specialist for nine months. His experience in these positions has equipped him with a solid understanding of customer needs and marketplace dynamics, contributing to his effectiveness in his current role.
Achievements
In his current position, Darko Risteski creates tools for sharing feedback with the customer support team and supervisors. This initiative enhances communication and performance evaluation processes within the organization. Additionally, he collaborates cross-functionally with various teams to track and address issues, bugs, and trends, demonstrating a proactive approach to problem-solving.